Puget Sound Home Builder | Warranty | American Classic Homes

Excellence in Customer Service

American Classic Homes is known for providing outstanding customer service. We want you to feel confident in knowing that your investment comes with our pledge that customer satisfaction is our number one goal. For three years in a row, American Classic Homes has won Builder Partnership's Highest National Achievement Award for Customer Satisfaction.

Our Quality Assurance Program has 5 main components:

1. Warranty

2. Homeowner Orientation

3. 60-Day Quality Assurance Visit

4. One-Year Quality Assurance Visit

5. 24-Hour Customer Service

Exterior of a white three story house with a peaked roofline.

Warranty Requests

If you are having an Emergency, please contact our Emergency Customer Service Number at 206-453-5787.

For all other warranty requests , please contact our Customer Service Team at Service@AmericanClassicHomes.com. Our Customer Service Team will be alerted immediately and get back to you within 24 hours to work out a resolution plan for all of your requests.

Interior photo featuring an open living room that leads to dining space and large kitchen.

Maintenance Tips

Below, you will find a copy of our Top 5 Recommended Home Maintenance Tips.

Download PDF

Kitchen with white cabinets and white stone countertops and a navy blue island.

From Our Homebuyers.

Very happy with build quality, builder's choices, attention to detail. Design choices were made by someone who clearly cares about what they do and i… ~ Happy Homeowner | Sammamish, WA
"When we walked into this home we liked the floorplan and we fell in love at first sight." Learn what made Ritesh and Surabhi decide on an American C… ~ Ritesh and Surabhi | Tarrington Place, Sammamish
Overall it is a great home. We are very satisfied with it. We are happy with our overall purchase, it is a very beautiful home and in a great neighbo… ~ Indu Nair | The Crossings at Pine Lake
The whole process, while we were overseas, was very easy and all electronic and that was very important to us. ~ Casey, Karen & Jasmine | Edens Grove, Newcastle