Warranty | American Classic Homes

Excellence in Customer Service

American Classic Homes is known for providing outstanding customer service. We want you to feel confident in knowing that your investment comes with our pledge that customer satisfaction is our number one goal. For three years in a row, American Classic Homes has won Builder Partnership's Highest National Achievement Award for Customer Satisfaction.

Our Quality Assurance Program has 5 main components:

1. Warranty

2. Homeowner Orientation

3. 60-Day Quality Assurance Visit

4. One-Year Quality Assurance Visit

5. 24-Hour Customer Service

Warranty Requests

If you are having an Emergency, please contact our Emergency Customer Service Number at 206.681.7435.

For all other warranty requests , please contact our Customer Service Team at Service@AmericanClassicHomes.com. Our Customer Service Team will be alerted immediately and get back to you within 24 hours to work out a resolution plan for all of your requests.

Maintenance Tips

Below, you will find a copy of our Top 5 Recommended Home Maintenance Tips.

Download PDF

From Our Homebuyers.

If there was an "Excellent" button, I would use it. Having this be my second time purchasing from a developer, my expectations were very low. This ... ~ Kathleen S. | Montaire, Kirkland
Both the mud room and butler's pantry (and larger pantry) were new features in our home design and we LOVE them both! Our layout is everything we w... ~ Happy Homeowner | Heritage Estates, Renton
Excellent builder, would definitely build with them again. ~ Happy Homeowner - 2019 | Tanglewood, Renton WA
Ted and I both wanted to express our appreciation to everyone for helping us make our dream come true today. We picked up our keys and we are giddy... ~ Happy Homeowner | Tanglewood, Renton