Excellence in Customer Service

American Classic Homes is known for providing outstanding customer service.  We want you to feel confident in knowing that your investment comes with our pledge that customer satisfaction is our number one goal. For three years in a row, American Classic Homes has won Builder Partnership's Highest National Achievement Award for Customer Satisfaction.

Our Quality Assurance Program has 5 main components:

1. Warranty 

2. Homeowner Orientation

3. 60-Day Quality Assurance Visit

4. One-Year Quality Assurance Visit

5. 24-Hour Customer Service

Warranty Requests

If you are having an Emergency, please contact our Emergency Customer Service Number at 206.681.7435.

For all other warranty requests , the online warranty request system is available 24/7. Our Customer Service Team will be alerted immediately and get back to you within 24 hours to work out a resolution plan for all of your requests. 

If you are a homeowner, and are having difficulty with your log-in, please contact our Customer Service Team at Service@AmericanClassicHomes.com.

Maintenance Tips

Below, you will find a copy of our Top 5 Recommended Home Maintenance Tips.

From Our Homebuyers.
Ask Summer